The Flock Promise
Our knitwear is designed for years of enjoyment and we hope that you’ll wear your piece over and over again. To ensure your Flock sweater or cardigan* remains a treasured part of your wardrobe for as long as possible, we offer a complimentary repair service for any minor damage that may befall your garment.
The types of damage we can repair include:
◊ small holes (incl. moth damage),
◊ loose threads
◊ drags etc.
Our complimentary service includes postage.
For enquiries, please contact us directly on firstname.lastname@example.org. Depending on the nature of the damage, we may ask for photos in advance in order to advise accurately whether it is something we can fix.
Repairs may take 2-3 weeks from receipt however we will do our best to get your knitwear back to you as soon as possible.
(*Unfortunately we are unable to offer the repairs service on our lounge socks)