The Flock Promise

Our knitwear is designed for years of enjoyment and we hope that you’ll wear your piece over and over again. To ensure your Flock sweater or cardigan* remains a treasured part of your wardrobe for as long as possible, we offer a complimentary repair service for any minor damage that may befall your garment.

The types of damage we can repair include:

◊ small holes (incl. moth damage),

◊ loose threads

◊ drags etc.

Our complimentary service includes postage.

For enquiries, please contact us directly on Depending on the nature of the damage, we may ask for photos in advance in order to advise accurately whether it is something we can fix.

Repairs may take 2-3 weeks from receipt however we will do our best to get your knitwear back to you as soon as possible.

(*Unfortunately we are unable to offer the repairs service on our lounge socks)